Refund & Return Policy

Your satisfaction matters to us.

If you're not fully satisfied with your purchase, you may request a return within 30 days of receiving your order, as long as the item is in its original condition.

Returns are not accepted if:

• The product has been used or damaged.
• The product is returned incomplete.

How to Request a Return:

1. Email us at contact@crochetstore.ma
2. Include a photo of the item and your order receipt.
3. We will review your request within 2–5 business days.

Once approved, your refund will be issued via the original payment method within 7 business days.